Privacy Page

1. Introduction

Welcome to The Real Deep Tissue ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal information with transparency and care. This policy outlines how we collect, use, and protect your data in connection with our massage therapy services and website.

2. Information We Collect

We may collect the following types of information from clients and website visitors:

Contact information: Name, phone number, email address, and physical address

Service history and preferences: Appointment history, session notes, and preferences for pressure, modality, or therapist

Communication preferences

Health-related information (only when voluntarily provided to guide your massage experience)

Website usage data (via cookies or analytics tools)

3. How We Use Your Information

We use your personal information to:

Provide and improve our massage and bodywork services
Schedule, confirm, and manage appointments
Send service reminders and follow-up messages
Process payments and manage billing
Respond to inquiries and feedback
Send occasional promotional offers and service updates (only with your consent)
Maintain and improve our website and user experience

4. Communications

By providing your contact information, you consent to receive:

Appointment confirmations and reminders
Follow-up communications after your sessions
Promotions or newsletters (you may opt out at any time)
Periodic satisfaction surveys or feedback requests
Communications may be sent via email, text message, or phone call, based on your preferences.

5. Data Security

We take your data privacy seriously and implement appropriate measures to keep your information secure, including:

Secure, encrypted storage of contact and session information
Access limited to authorized staff only
Use of secure third-party platforms for booking, communications, and payment
Regular security monitoring and updates

6. Data Retention

We retain your information only as long as necessary to:

Provide and manage ongoing services
Maintain accurate client records
Comply with applicable legal or professional obligations
Send appropriate appointment reminders and service-related communications

7. Your Rights

You have the right to:

Access and review your personal information
Request corrections to your data
Change your communication preferences
Opt out of marketing emails or texts
Request deletion of your information (subject to record-keeping and legal requirements)
To exercise any of these rights, please contact us using the information below.

8. Third-Party Services

We may use trusted third-party service providers for:

Online scheduling and client communication
Secure payment processing
Email/text messaging
Website hosting and analytics

These providers are required to handle your data securely and only for the purposes authorized by us.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Significant changes will be posted on our website, and we encourage you to review the policy from time to time to stay informed.

10. Contact Us

If you have any questions about this policy or your personal data, please contact us at:

The Real Deep Tissue
Email: meagan@therealdeeptissue.com
Phone: 385-313-8054
Address: 204 S 100 E Suite 204 Pleasant Grove, Utah 84062