Terms and Conditions
Last Updated: 04-18-2025
1. Agreement to Terms
By accessing and using the website of The Real Deep Tissue ("Company," "we," "our," or "us"), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.
2. Services
2.1 Service Description
We provide professional massage therapy and bodywork services, as described on our website. Services may vary based on therapist availability, client needs, and session goals.
2.2 Service Appointments
Appointments are confirmed only once you receive our confirmation message.
We require [24] hours notice for cancellations or rescheduling.
A fee of [$50] may apply for late cancellations or no-shows.
We reserve the right to reschedule appointments due to therapist availability, weather, or unforeseen circumstances.
2.3 Service Areas
Our massage services are primarily provided at our business location in Pleasant Grove, Utah. Mobile services (if applicable) may be offered for an additional travel fee.
3. Pricing and Payment
3.1 Pricing
All prices are subject to change without notice.
Final pricing is based on service type, duration, and any add-ons or upgrades.
We will confirm session pricing at the time of booking or prior to your appointment.
3.2 Payment
Payment is due at the time of service.
We accept [cash, major credit/debit cards, digital payment apps, etc.].
Late payments may be subject to a [$15] fee.
4. Client Responsibilities
4.1 Preparation
Clients agree to:
Arrive clean and on time for appointments.
Communicate any medical conditions, injuries, or preferences before the session.
Refrain from using intoxicants before appointments.
Maintain respectful behavior toward therapists and staff.
4.2 Health and Safety
You must disclose any contagious conditions or recent surgeries.
We reserve the right to decline or reschedule services if we believe it’s in the best interest of the client’s or therapist’s health and safety.
You are responsible for post-massage self-care and following any therapist recommendations.
5. Service Guarantee
5.1 Satisfaction Guarantee
We offer a [3]-day satisfaction window after your appointment to share feedback or concerns.
We will address issues with a follow-up consultation or complementary adjustments when appropriate.
Refunds are reviewed on a case-by-case basis.
5.2 Limitations
We do not guarantee specific results or outcomes from any session.
Massage results vary depending on the client’s physical condition, consistency of care, and other factors.
6. Liability
6.1 Service Liability
We maintain appropriate professional insurance coverage.
We are not liable for pre-existing conditions or for discomfort that arises from known contraindications that were not disclosed.
Our maximum liability is limited to the amount paid for the service in question.
6.2 Property Access
For mobile massage (if offered), you grant us permission to enter your space and provide a safe, clean, and quiet environment for services.
Pets should be secured, and distractions minimized.
7. Communication and Marketing
7.1 Service Communications
By booking with us, you agree to receive:
Appointment confirmations and reminders.
Service-related updates and post-session follow-ups.
7.2 Marketing Communications
With your consent, we may send occasional promotional emails or texts.
You may opt out of marketing communications at any time.
We respect your preferences and privacy.
8. Website Use
8.1 Booking System
Online bookings are subject to confirmation.
We are not liable for technical errors or double-bookings that occur due to system issues.
We reserve the right to decline bookings for any reason.
8.2 Content
All content on our website is owned by The Real Deep Tissue.
You may not reproduce or use our content without written permission.
We may update website content, pricing, or offerings at any time.
9. Modifications
We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on our website and take effect immediately upon posting.
10. Governing Law
These terms are governed by the laws of the state of [Your State]. Any disputes will be resolved in the courts of Pleasant Grove, Utah.
11. Contact Us
If you have any questions about this policy or your personal data, please contact us at:
The Real Deep Tissue
Email: meagan@therealdeeptissue.com
Phone: 385-313-8054
Address: 204 S 100 E Suite 204 Pleasant Grove, Utah 84062
